Privacy Policy Scope
This Privacy Policy identifies and describes the way Factory Strategies Group LLC uses and protects the information we collect about Customers and Users. All use of our products and services, as well as visits to our Web sites, are subject to this Privacy Policy.
The Information We Collect, How We Collect It, And How We Use It
We collect different types of personal and other information based on your use of our products and services and our business relationship with you. Some examples include:
- Contact Information that allows us to communicate with you -- including your name, address, telephone number, and e-mail address;
- Billing information related to your financial relationship with us -- including your payment data, security codes, and service history;
- Equipment, Performance, Web Site Usage, Viewing and other Technical Information about your use of our network, services, products or Web sites.
We collect information in three primary ways:
- You give it to us when you purchase or interact with us about a product or service we offer or provide;
- We collect it automatically when you visit our Web sites or use our products and services;
- We obtain it from other sources, such as from third party web site analytics services and payment services.
We use the information we collect in a variety of ways, including to:
- Provide you with the best customer experience possible;
- Provide the services you purchase, and to respond to your questions;
- Communicate with you regarding service updates, offers, and promotions;
- Deliver customized content and advertising that may be of interest to you;
- Address network integrity and security issues;
- Investigate, prevent or take action regarding illegal activities, violations of our Terms of Service or Acceptable Use Policies; and
- For local directory and directory assistance purposes.
Online Activity Tracking and Advertising
- We collect information about your activity on our Web sites for a number of purposes using technologies such as cookies, Web beacons, widgets and server log files.
- We and our non- Factory Strategies Goup LLC advertising partners use that information, as well as other information they have or we may have, to help tailor the ads you see on our sites and to help make decisions about ads you see on other sites.
Information Sharing
With Factory Strategies Group LLC: Subject to applicable legal restrictions, such as those that exist for Customer Proprietary Network Information (CPNI) , Factory Strategies Group LLC may share your Personal Information internally to make sure your experience is as seamless as possible, and to make sure you have the full benefit of what our company has to offer.
With Non- Factory Strategies Group LLC Companies: We share your Personal Information only with non- Factory Strategies Group LLC companies that perform services on our behalf, and only as necessary for them to provide those services to you.
- We require those companies to protect any Personal Information they may receive in a manner consistent with this policy.
- We do not provide Personal Information to those companies for the marketing of their own products and services without your consent.
In Other Circumstances: We may provide Personal Information to non- Factory Strategies Group LLC companies or other third parties for purposes such as:
- Responding to emergencies;
- Complying with court orders and other legal process;
- Enforcing our agreements and property rights; and
- Obtaining payment for our products and services, including the transfer or sale of delinquent accounts to third parties for collection
Aggregate or Anonymous Information: We may share aggregate or anonymous information in various formats with trusted non- Factory Strategies Group LLC entities for purposes such as:
- Retail, marketing and advertising companies that offer products and services that may be of interest to you;
- Universities, laboratories and other entities that conduct scientific research; and
- Media research companies and entities that may use the data for purposes such as municipal planning and coordinating disaster responses.
Our Online Privacy Policy for Children
- Our Web sites are not designed to attract children under the age of 13.
- We do not knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from that child's parent or legal guardian.
Safeguarding Your Information: Our Policy on Data Protection and Security
- We do not sell your Personal Information to anyone for any purpose. Period.
- We maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes.
Customer Privacy Controls and Choices,
- You can review and correct your Personal Information collected by us.
- You can limit certain types of solicitation communications from Factory Strategies Group LLC, including marketing contacts made via telephone, e-mail and text messaging.
- We will provide you with notice of changes to this policy.
Your California Privacy Rights
California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed Personal Information to any third parties for the third parties' direct marketing purposes. As stated in this Privacy Policy, Factory Strategies Group LLC will not sell or share your Personal Information with non- Factory Strategies Group LLC companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us at fsg@factorystrategies.com, or write to us at Factory Strategies Group LLC, PO Box 1403, Morro Bay, CA 93443 USA.
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